Projects

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Projects By Year

  • 2019 - 2016
  • 2015 - 2011
  • 2009 - 2005
  • 2004

USAID: World Wide Training/RTI International

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October 2014 - Present
As a follow-on to the Program and Project Management Training Contract USAID continued its effort to certify and reinforce learning among Contract Technical Representatives and Agreement Officer’s Representatives regarding management of planning and budget cycles, as well as mission-critical knowledge and technical skill sets required to exercise their assigned responsibilities, Learning Everywhere® was sub- contracted to co-train in the delivery of basic and advanced Acquisition and Assistance Management, basic and advanced Program Design and Programming Foreign Assistance (PFA) courses. Learning Everywhere® serves as a lead trainer in the classroom delivery of these USAID certification programs and to date has delivered these programs in the four corners of Africa, Asia, the Middle East, Europe, Latin America and Washington, D.C.

Management Systems International

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February 2016 - Present
When this US-based international development firm that specializes in designing, implementing global programs was looking for a small business partner for the development of the Conflict 102 E-module through a Project Manager and E-learning Developer they turned to Sheila Lee & Associates, LLC – Learning Everywhere®. The responsibilities and roles of the E-learning Developer include using course-authoring tools (Adobe Captivate or Articulate Storyline) to produce an e-learning module for a USAID client. Collaborating with subject matter experts to transfer/translate the instructional design into the online module. Using Captivate, and Storyline designing, the user interface, developing a storyboard, and creating interactive elements that support the instructional goals and learning objectives and ensure deliverables meet technical specifications for USAID’s Learning Management System (LMS) and the Community of Practice website (e.g. SCORM and AICC standards and 508 compliance requirements).

Veteran Benefits Administration (VBA)

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July 2017 - Present
Sheila Lee & Associates, LLC – Learning Everywhere® (Learning Everywhere® ) offered our expertise in adult learning to the Veterans Administration (VA), Veteran Benefits Administration (VBA) for Labor Union Negotiations Team Training. The VA wanted to promote a healthy working environment through prevention, resolution, and processing of workplace disputes and we were able to design a program that meet their needs. In collaboration with a nationally recognized labor negotiator, who has experience in over 1,000 workplace disputes and contract bargaining, we delivered to the VBA Negations Team training focused on Labor/Management Best practices, How to Build Trust and Consensus, Creating a Suitable Environment for Negotiations, Negotiating Skills and Production Goals.

United State Agency for Global Media (USAGM)

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September 2018 - Present
When The United States Agency for Global Media (USAGM) formerly known as the Broadcasting Board of Governors (BBG) was seeking a talented vendor to provide Diversity Training Sheila Lee & Associates, LLC-Learning Everywhere® (Learning Everywhere®) was able to meet their needs. Learning Everywhere presents awareness around leveraging stereotypes, discrimination, sexual harassment, bullying in the workplace, and EEO diversity and inclusion. The objective of this training is to teach Full-Time Government Employees and Support Contractors on how to communicate with bias-free messages to their intended audiences.

Chemonics

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September 2014 - September 2019
Sheila Lee & Associates, LLC – Learning Everywhere® works on USAID projects to identify long or short term technical advisors on an as needed basis, design life skills curricula, experiential technical skills training initiatives, leadership and management development programs and conduct training of trainers.

Department of Commerce / NIST

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September 2013 - September 2018
In an effort to better prepare twenty five (25) supervisors and managers for their leadership responsibilities, the Human Resources Department at the Department of Commerce, National Institute of Standards and Technology (NIST) determined that training in the latest HR principles provided by Learning Everywhere® was required. A customized program was designed and delivered using experiential learning methodologies on topics that included Leadership, Supervisory Skills, Diversity/EEO, OSHA, Labor Relations, Staffing, Recruitment and Classification.

Department of Budget & Management (DBM)

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July 2018 - July 2018
Sheila Lee & Associates, LLC – Learning Everywhere® (Learning Everywhere®) has offered our knowledge and experience in adult learning to the Department of Budget & Management (DBM) for Customer Service Training. We are able to design a program to meet the DBM needs by providing consultation and training in at least one of the following: customer service, employee engagement, and process improvement specialties.

Anne Arundel Community College (AACC)

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February 2018 - February 2018
Due to expanding client needs, Sheila Lee & Associates, LLC – Learning Everywhere® (Learning Everywhere®) was contracted with Anne Arundel Community College (AACC) to provide experienced corporate training facilitators to deliver standardized and lightly contextualized half-day and full-day leadership and critical skill courses in a lively, highly interactive environment.

Beacon Training

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February 2016 - December 2017
When a Dallas, TX based firm was looking for a Washington, D.C. based partner, they contracted with Sheila Lee & Associates, LLC – Learning Everywhere®. We design and deliver customized training courses for the Consumer Product Safety Commission (Public Speaking and Debriefing Skills), U.S. Department of Labor (Management Diversity and Sensitivity)2, Department of Energy (Train the Trainer) and the Bureau of Fiscal Service (Leadership 101: From Staff Member to Lead, The Art of Skillful Listening and Teambuilding)1. 1 Delivered twice

USAID / Tanzania

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September 2016 - September 2017
Sheila Lee & Associates, LLC – Learning Everywhere® provided Acquisition and Assistant (A&A) and technical support services for the USAID/Tanzania Mission located in Dar es Salaam, Tanzania A&A support included the award and administration of grants and contract throughout the acquisition and assistance life cycle, from planning to closeout. This required the coordination of a facility clearance, work permits, visas and increased the staff by 6 people.

1st Choice

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April 2015 - Invalid date Invalid date
This program management and staffing solutions company had a client whose needs exceed their expertise. That is when Sheila Lee & Associates, LLC – Learning Everywhere® was contracted to design and deliver for the U.S. Department of Health and Human Services/National Government Services, Center for Medicare and Medicaid Services on root cause analysis training program. This course offered an easy-to-follow process designed to identify core (cause) issues, improved the way organizational problem solving and decisions making works in order to reach goals. Practical strategies to help the organization fully identify and understand the situation and analyze options were presented. Ultimately this course which provided a clear process and user-friendly techniques for making smart choices was delivered in Harrisburg, PA and Syracuse, NY.

Prince George’s Community College / Women’s Academic Success Advisory Committee (WASAC)

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January 2016 - December 2016
Sheila Lee & Associates, LLC – Learning Everywhere® using a combination of guided activities, facilitations, assessments and coaching. While contracted to move WASAC to the achievement of improving the leadership capacity of the advisory committee, the increase and the effectiveness of the interventions available to support the academic progress of women students, expand outreach efforts by diversifying the reach and composition of the advisory committee, and assure the academic achievement of participants in and beyond the WOW program. Monthly sessions were also complimented by a 2 day off site retreat.

Acquisition (Acq) Demo Training

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August 2015 - March 2016
This suite of courses is based on the Contribution-based Compensation and Appraisal system for capturing and rewarding performance throughout several military and civilian commands nation-wide. The bulk of learning centers around summarizing the major elements of the process, understanding the supervisor’s role in implementing the compensation strategy, writing and scoring a performance appraisal, the association of scores to awards and critical conversations and communication with employees.

Cultural Awareness International

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June 2015 - June 2015
Based on our vast involvement in projects that required a sensitivity and understanding of working in cross cultural communities, we were asked to provide guidance and coaching to Senior Executives relocating to the United States. Our services include but are not limited to citizenship, licensing, real estate, testing and education.

Department of Justice/Nolan Group

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June 2015 - June 2015
Indirect Cost Proposals are a critical part of grants management throughout the federal government. In this customized training program participants were provided with a thorough explanation of the budgeting process, resources for costing information, how and where to apply expenses, what constitutes an allowable cost and what indirect cost are permitted across all programs. Participants had the opportunity throughout this two-day program to practice the steps involved in developing a Cost Allocation Plan (CAP). Inclusive of designing a central services organization chart, function and benefit statements, identifying the most appropriate allocation bases, developing a simplified method IDC rate proposal and a multiple rate proposal and analyze audits and appeals to identify problems relating to indirect costs and cost allocation.

Federally Employed Women
 National Training Program, DCG Inc.

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June 2015 - June 2015
As was the case in 2012 and 2011, over a thousand (1,000) federally employed women gathered from agencies around the country to attend the Federally Employed Women (FEW) National Training Conference. During this five (5) day event, women have a chance to hear from guest speakers on public policy issues, equity in public service, as well as on various community service initiatives. They also participate in human resource management training sessions to promote the organization’s mission of ending sex and gender discrimination, to encourage diversity for inclusion and equity in the workplace, and for the advancement and professional growth of women in Federal service. These sessions have included half (1/2) day sessions on Persuasive Skills in the Workplace. Also included are Mentoring, Managing Multiple Priorities Developing Your Leadership Skills, Capturing Expectations, Effective Communication, Managing Project Scope, Minimizing Your Project Risks, Navigating USA Jobs, Building Credibility, Trust and Respect, Introduction to Government Contracting, The ABCs for Career Success, Embracing Change, Coaching for Success, Project Management for Administrative Assistants, Mediation and Alternative Dispute Resolution. Two, three (3) day courses were also previously offered and delivered by certified trainers on Lean Six Sigma and Project Management Professionals (PMP).

National Government Services/1st Choice

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June 2015 - June 2015
National Government Services is a Medical Administrator for Medicare/Medicaid and when they began to experience an increase in troubleshooting failures that were resulting in a redundancy of efforts and on-going human resource issues we were asked to design a specific training program that would address their need. Our Root Cause Analysis program was first piloted at a Director’s level regional meeting and then rolled out to locations where issues were the greatest. This program leveraged case studies on “how to capture” the data that would allow for a thorough analysis and design of a sustainable solution. Although problem solving and critical thinking were at the core of the design, we enhanced the learning through the utilization of the fish bone diagram and the “Five Whys” activities.

USAID/International Resources Group (IRG)

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September 2009 - September 2014
When USAID determined that staff designated as Contracting Officer’s Technical Representatives (COTR) and Administrative Officer’s Representatives (AOR) required an understanding of management of planning and budget cycles, as well as mission- critical knowledge and technical skill sets required to exercise their assigned responsibilities, Learning Everywhere® was sub-contracted to co-train in the delivery of Acquisition and Assistance management and Programming Foreign Assistance (PFA) courses. Learning Everywhere® serves as a 
lead trainer in the classroom delivery of these USAID certification programs and to date has delivered these pro- grams in Cairo, Egypt; Islamabad, Pakistan; Nairobi, Kenya; Jakarta, Indonesia; Bamako, Mali; Bangkok, Thailand; Addis, Ethiopia; Accra, Ghana; Dakar, Senegal; and Washington, D.C.

ACI

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September 2011 - September 2014
ACI Specialty Benefits offers a wide range of Employee Assistance, Wellness, and Work/Life services to help corporations worldwide enhance employee health and well-being, productivity, morale, and improve the quality of life at work and at home. So when ACI was looking for an East Coast partner to deliver training sessions in support of their clients at assisted living centers, elder-care and nursing facilities, Sheila Lee & Associates, LLC- Learning Everywhere® answered the call. Although the programs did not require the development of original designs, ACI wanted facilitators who could bring their programs to life. By using Trainers who have experience with medi- cal staff and programs we were able to meet the learning objectives in a way that was meaningful to all of the participants. To date these Employee Assistance Programs have included Preventing Diabetes, Work Life Balance, How to Handle Stress in the Workplace and DiSC® profile assessments.

PNC Bank

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June 2014 - June 2014
From the time Sheila Lee & Associates LLC was first featured on the PNC website under “Women Who Achieve,” the company has been working with PNC on women business initiatives. Each year during a variety of annual events that showcase the financial institutions support of minority and women owned small business, Sheila Lee has been featured as a guest speaker describing her journey of building an international training company that features customized training designs and training facilitation that increase individual effectiveness while achieving mission critical goals.

NavSea/ Rouse Consulting

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December 2013 - December 2013
When the Washington, D.C. Navy Yard had a pressing need for Conflict Resolution Training they turned to Rouse Consulting who sought the highly regarded training design and delivery of Sheila Lee & Associates, LLC – Learning Everywhere®. From Officers to Managers and Civilian personnel there was a need to address and define strategies that could be used on a daily basis to resolve personality and behavioral conflicts, communication challenges, project management and strategic planning. Sheila Lee & Associates, LLC–Learning Everywhere® was able to meet their needs. Through a design that included negotiations, conflict resolution, communication skills and problem resolution activities participants completed several crisis management tasks. Those who attended were intrigued by opportunities to address day to day, long term, and immediate risk mitigation. Our program was repeated six times over a three week period and received rave reviews for conception, content, and applicability.

State of MD Judiciary

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October 2012 - March 2013
When the Maryland Judiciary identified the need to provide awareness and equal employment opportunity (EEO) training that supports the missions and values of the Judiciary, Sheila Lee & Associates, LLC – Learning Everywhere® was able to demonstrate through a live training simulation that it had the knowledge, skills and expertise to meet their needs. After meeting with a Conflict Management Committee including the Agency Ombudsmen Human Resources, Office of Fair Practices and counsel from the Chief Judge’s office, a training design was outlined that would be delivered to 1,000 Managers/Supervisors and 3,400 Employees in 24 counties across the state. The learning objectives included defining diversity, assessing attitudes toward diversity, understanding the impact of workplace attitudes, values and behaviors, communicating effectively regarding diversity issues, how to report discriminatory behavior, creating an action plan to increase workplace inclusiveness, responding to reports of discrimination, resolving conflict and creating a culture of inclusion. The committee was so impressed with the award winning design, the Judiciary contracted for a session with the Judges at the annual conference even before the first session was ever delivered.

Department of Commerce/Bureau of Economic Analysis (BEA)

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August 2011 - September 2012
Economic Analysis is a Bureau under the Department of Commerce (DOC). Based on services previously provided by Learning Everywhere® to other Bureaus within DOC, it was determined there was a need to replicate the customized Human Resources (HR) four (4) day training class that is designed primarily for new supervisors to introduce human resource and equal employment related subjects, including their authorities and responsibilities with regard to the merit system, classification, filling jobs, performance management, and awards. Hundreds of new supervisors have benefitted from our subject matter expertise through training simulations, case studies, small group activities and large group discussions.

Department of Commerce / Census Bureau

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February 2009 - November 2011
Census, a bureau under the Department of Commerce, determined there was a need to create a customized Human Resources (HR) four (4) day training class that is designed primarily for new supervisors to introduce human resource and equal employment related subjects, including their authorities and responsibilities with regard to the merit system, classification, filling jobs, performance management, and awards. Hundreds of new supervisors have benefitted from our subject matter expertise through training simulations, case studies, small group activities and large group discussions. (Learning Everywhere® has had such success with the design and delivery of this program it has been replicated for both the Bureau of Economic Analysis and the National Institute of Science and Technology under the Department of Commerce.)

Federal Elections Commission (FEC)

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September 2011 - September 2011
Due to the success in developing and delivering training sessions during the agency’s “Diversity and Inclusion Day” in 2008, Learning Everywhere® was also asked to design and deliver Leadership Development training on Capturing Performance Expectations. Recognizing the importance of diversity and inclusion from our previous project, managers and supervisors were given an opportunity to consider the generational differences that existed amongst their teams, complete a modified SWOT Analysis for their most important programs and projects, and create Specific, Measurable, Achievable, Realistic and Time bound (SMART) performance objectives through a writing workshop. Participants left with a better understanding of how to articulate performance expectations, and conduct crucial performance conversations that could correct and motivate employee job performance.

Small Business Administration (SBA)

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August 2011 - August 2011
When the SBA was looking for a qualified local training company to provide professional development sessions at their 2011 Administrative Training Program as required by the Office of Personnel Management, Learning Everywhere® was their first choice. To complement the program, Learning Everywhere®, through an 8(a) sole source award, designed and delivered a total of twelve (12) train- ing sessions based on the Office of Human Capital Management, Training and Development Division’s review of position competencies and existing skill gaps for SBA Administrative employees. The full day training sessions included, How to Wow: Customer Service and Managing Multiple Priorities.

USAID Office of Transition Initiatives (MacFadden)

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August 2011 - August 2011
Having previously designed and delivered strategic planning and staff development training sessions through MacFadden at USAID in the past, Learning Everywhere® was called on a second time to provide facilitation services for the Operations and Management Division’s (OMD) Office of Transition Initiatives. Learning Everywhere® provided an expert facilitator to provide critical retreat preparation and facilitation services for a three (3) day customized staff retreat for approximately forty (40) staff. This included conducting four (4) interviews to determine current issues, office dynamics and other salient areas of interest. It also included a review of evaluations from the previous retreat, a meeting with the OMD’s Division Chief, retreat facilitation, and ultimately a final report. Learning Everywhere® focused on Customer Service Styles (DiSC), Effective Communication, Customer Service, Stress Management, Teambuilding and Strategic Planning.

USAID; Office of Afghanistan and Pakistan (OAPA)/Encompass

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August 2010 - June 2011
In 2001, the countries of Afghanistan and Pakistan worked with international com munities to rebuild governance structures and to improve its local capacity. As a result, Learning Everywhere® was sub-contracted to provide training facilitation for a three (3) day training program to address key issues related to the Office of Civil Rights, Diversity and Ethics, and Technical Briefings from the OAPA Technical Advisor, Travel and Assistance, Program Office, Controller’s Office, Knowledge Management, Democracy and Governance, Education, Office of Military Affairs and the Office of Transition Initiatives for new staff working in those countries. These programs addressed key issue areas for the successful departure and transition into these conflict countries.

USAID/International Resources Group (IRG)

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June 2009 - December 2009
Environmental Impact and Analysis Assessments are a critical part of Federal government contract awards. Before any obligation of funds occurs, the provider must document the environmental impact of the project on the country of service. Following a review of current ADR 216 statutes, it was determined the curriculum used by the Agency did not incorporate an appropriate balance of adult learning principles to effectively enhance a project manager’s skills and knowledge of the rules and regulations. Consequently, Learning Everywhere® was sub-contracted to conduct an analysis of the subject matter and classroom management strategies for the Environmental Impact Assessment training program in Lilongwe, Malawi. The recommendations which focused on the significant increase of experiential learning activities and correlations in competency mapping resulted in dramatic revisions and modifications to the existing curriculum.

Department of Interior (DOI)

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November 2009 - November 2009
Learning Everywhere® was contacted by the National Park Service (NPS) to design and facilitate a Contracting Officers Technical Representative (COTR) workshop covering COTR duties related to NPS contracting requirements as applied to Park Facility Management Division (PFMD). Our role was critical in creating an understanding of the COTR primary responsibilities involved in formulating and managing contracts, while ensuring NPS contracting requirements were met. Using a variety of workshop designs, techniques and methodologies for small and large “group think”, Learning Everywhere® was tasked with proposing, planning, facilitating and completing a comprehensive program report.

Air Education and Training Command (AETC)

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September 2008 - September 2009
Congress granted the Department of Defense the authority to implement a new civilian personnel system that would expedite the recruitment and selection process hold employees accountable for their performance, and establish a systematic approach for documenting performance expectations and performance results through a Pay for Performance system. This culminated in the National Security Personnel System (NSPS). Learning Everywhere® had previously been involved in this project as a sub-contractor. However, based on past performance, this contract was awarded to Learning Everywhere® as an 8(a) sole source award. Under this initiative, Learning Everywhere® designed and delivered instructor lead and video teleconferencing National Security Personnel System (NSPS) Performance Management training to approximately five thousand (5,000) civilian supervisors, employees and military personnel during multiple deliveries at twelve (12) Air Force Bases around the country. In addition to Writing Performance Expectations and Self Assessments, Rating and Rewarding Performance, Pay Pool Simulations, departmental Coaching and training sessions, the suite of courses also included Communication Challenges, Performance Conversations and Communication Power Tools.

USDA/CI International

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October 2008 - June 2009
October 2008-June 2009 Training Design & Facilitation When the effort of providing training and professional development to promote sustainable change in individuals and teams needed a new level of energy at the U.S. Department of Agriculture (USDA), Learning Everywhere® was contacted. Working directly with the agency’s key leadership, we designed and facilitated a variety of customized organizational development discussions for Federal government employees over a three (3) day period related to Team-building, Effective Communication, and Strategic Planning at U.S.D.A‘s National Forest Service Headquarters, Rocky Mountain Research Station. Later work involved the design and delivery of a one-day Behavioral Interviewing Video Teleconference training program.

Hostos Community College

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March 2009 - April 2009
Many residents of inner city communities have not had the benefit of exposure to and experience with cultures outside of their own neighborhoods. We found this to be especially true in New York City’s South Bronx. For those striving to achieve higher education, it was determined this was a critical part of their individual learning process that greatly impacted their confidence to seek new opportunities throughout the state, country and around the world. In partnership with Hostos Community College, City University of New York, we designed a Pre-Departure Orientation session that offered learning in skill sets that would prepare participants for the Passport New York program. (Passport New York is a self-guided tour of the five boroughs in New York City). During two (2) separate, two hour (2) hour experiential learning modules, participants created strategies for success through team-building and project management.

Maxwell Air Force Base (Maxwell AFB)

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March 2008 - March 2009
Our experience with the military community and program management served us well when Learning Everywhere® was contacted to support Maxwell AFB’s Air University symposia. In conjunction with the Alamo Chapter Air Force Association Exposition, this event drew over three thousand (3,000) attendees. The lectures consisted of eight (8) seminar tracks and ran the gamut of perennial topics, e.g. leadership, cutting edge innovations, and immersive virtual reality education. Guest speakers also led sessions and discussions of international significance spanning the globe from North Korea, Israel, Africa and Afghanistan. Learning Everywhere® provided the technical and functional activities required for integration of all tasks related to planning, organizing, executing and conducting post event activities. The locally led team was required to collect and organize materials, coordinate the program agenda and manage all support activities.

C2 Technologies

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September 2007 - February 2009
As the Federal government began to embrace the value of Performance Management, the Department of Energy was a leader in developing a Pay for Performance system. Based on previous projects, Learning Everywhere® was asked to join the team that devised agency specific examples for a customized Writing Expectations workshop that enhanced the level of competency among managers and supervisors. Phase I of this curriculum focused on the examination of long term projects and an identification of a portion of those projects which could be recognized and rewarded within a twelve (12) month performance cycle. Phase II of this effort required our participation on an evaluation review board that examined the final drafts of performance expectations to be submitted to Human Resources for inclusion in Individual Development Plans (IDP).

General Services Administration (GSA)

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March 2008 - November 2008
As the agency’s North Eastern Regional Division realized an objective assessment of the minority recruitment and selection process was required, Learning Everywhere® was able to meet their needs and exceed their expectations. An analysis of current regional diversity statistics was conducted in comparison with local labor force statistics, both within governmental and the private sector. This analysis also included a review of GSA’s Region One’s summer student, college co-op, and intern programs to determine how effectively the region was reaching diverse applicants who met qualification standards. As a result of our comprehensive services, a resource guide was developed that contained sections for each major occupation and duty station in New England. Moreover, in an effort to enhance diversity in the region’s demographics, this resource guide also identified organizations, Historically Black Colleges and Universities (HBCUs), and other key recruitment mediums as vacancies arose. A written study of GSA Region One’s summer student, college co-op, and intern programs was also completed with recommendations on how to enhance diversity among qualified applicants.

Share Our Strength

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November 2008 - November 2008
Share Our Strength’s highest priority is to make sure that every child in America gets the nutritious food he or she needs to learn, grow and thrive. When its Board of Directors required a program design and facilitator for their 2008 strategic planning session, they contacted Learning Everywhere®. With the assistance of our organization, a robust enterprise wide plan was developed to include comprehensive strategies and program initiatives for (1) creating public and private partnerships at the state and city level to map out measurable plans to end child hunger in those areas; (2) building public awareness about the problem of childhood hunger and solutions to end it; (3) investing grant money in community organizations whose work improves access to nutritious foods or that educate families about such programs; and (4) educating children and families about nutritious, yet affordable eating.

CTM

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January 2007 - September 2008
Learning Everywhere® provided critical support to CTM in the design and development of the training for the District of Columbia’s Regulatory Agency (DCRA), Department of Public Works (DPW) and the Center for Workforce Development (CWD). Technical assistance in the recruitment and selection of qualified training facilitators and training program development was required in the roll-out of Standard Operating Procedures, Creative Thinking, Decision Making, Coaching and Mentoring, Effective Performance Management, Human Resource Elements, Cultural Competence, Effective Listening, Diversity, Ethics, and Workplace Safety training topics.

SERCO North America

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October 2007 - August 2008
Following September 11th 2001, Congress granted the Department of Defense the authority to implement a new civilian personnel system that would expedite the recruitment and selection process and hold employees accountable for their performance, necessitating a systematic approach for documenting performance expectations and performance results through a Pay for Performance system. This culminated in the National Security Personnel System (NSPS). As part of this initiative, Learning Everywhere® designed and delivered NSPS Performance Management training to approximately five thousand (5,000) civilian supervisors, employees and military personnel around the world. In addition, to Writing Performance Expectations and Self Assessments, Rating and Rewarding Performance, Pay Pool Simulations, and departmental Coaching and training sessions, components of the curriculum also included Communication Challenges, Performance Conversations and Communication Power Tools.

Federal Elections Commission (FEC)

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July 2008 - July 2008
The FEC is extremely focused on the issues facing a diverse workforce. To ensure the highest level of quality service to their internal and external customers, Learning Everywhere® designed and delivered a customized training program to assist a diverse group of Managers, Supervisors and Employees to value and appreciate their differences. The design provided a non- threatening way for team members to reflect on and share their backgrounds and preferences; it opened lines of communication and broke down barriers among individuals who thought they had nothing in common. It also included a customized cross-cultural session to raise participant’s awareness about the importance of having a set of defined values and principles to communicate effectively across generations and a separate session to raise participant’s awareness about the importance of having a set of defined values and principles to communicate effectively cross- culturally.

Maryland Real Estate Institute

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October 2005 - December 2007
Long before the economic crisis of 2008, it was determined that the housing market was significantly contributing to an over inflated economy that was having a negative impact on homeowners around the country. The Maryland Real Estate Commission aligned itself with other states as they began to mandate that along with Fair Housing and Legislative Updates, Predatory Lending & Flipping and Ethics courses be added to the list of requirements for Continuing Education credits. Given that there are several principals at Learning Everywhere® who are licensed RE Agents, we were able to lead the field of instructors tasked with designing and delivering original curriculums for Maryland certified real estate continuing education courses. Materials were designed for commercial and residential brokers and realtors for license renewals. Courses included both required and elective topics on Dispute Mediation, Negotiations and Prospecting Process.

Northwest Regional Educational Laboratories (NWREL)

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June 2002 - November 2007
AmeriCorps Volunteers in Service to America (VISTA) is the national service program designed specifically to fight poverty. Authorized in 1964 and founded as Volunteers in Service to America in 1965, VISTA was incorporated into the AmeriCorps network of programs in 1993. VISTA has been on the front lines in the fight against poverty in America for more than 45 years. VISTA members commit to serve full-time for a year at a non- profit organization or local government agency, working to fight illiteracy, improve health services, create businesses, strengthen community groups, and much more. With passion, commitment, and hard work, Learning Everywhere ® delivered training programs in the North East region that created or expanded volunteers’ knowledge of how to bring individuals and communities out of poverty. Models of delivery include a rich mix of qualities and skills, including content expertise and facilitation skills, model principles of effective adult learning, training collaboration, and continuous improvement in the areas of poverty concepts, capacity building, asset development, financial literacy, cultural competency, sustainability, and resource mobilization and family strengthening through community based organizations.

Caskey Consulting Inc.

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July 2006 - September 2007
With the roll-out of the Department of Defense’s National Security Personnel System (NSPS), Caskey Consulting required a Strategic Partner to fulfill its contractual agreement with SERCO to provide qualified trainers. In this effort, Learning Everywhere® was selected to manage the recruitment, training, and retention of contract instructors. Recruitment events and interviews were held around the country to identify qualified consultants who had vast experience with instructor led classroom facilitation, adult learning principles, and performance management. Upon selection,

The October Group Health & Human Services (HHS)

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July 2007 - July 2007
In 2007, the Office of Personnel Management (OPM) was rating and ranking Health and Human Services’ (HHS) strategic management of human capital. Learning Everywhere® led the effort by planning the program, coordinating the agenda logistics, and facilitating a meeting between their human Resources leadership team and the Deputy Assistant Secretary’s Office to ensure HHS’s Human Capital Plan linked to the Department’s workforce analysis. Key agenda items included a review of the OPM’s Performance Appraisal Assessment Tool (PAAT) and HR’s responsibility to demonstrate and validate capital management programs that closed the competency gap, identified performance management tools and better enabled quantifiable career patterns.

Washington Sanitary Suburban Commission (WSSC)

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July 2006 - January 2007
Learning Everywhere® was selected as the vendor of choice when the Washington Sanitary Suburban Commission (WSSC) decided to pursue a Customer Service program. This program would move approximately two hundred (200) employees through a behavioral learning process which addressed 1) anticipating customer’s needs; 2) providing solutions to customers before being asked; 3) and using customer information to improve products and services using the DiSC Model of Behavior. The project started with field visits amongst the Customer Relations Group, Non- Emergency and Emergency Call Centers, Revenue Group, Regulatory Services Group, Customer Care Team Field Service Representatives, Developmental Services, Regulatory Services Group, and the Safety and Security Group. Due to the nature of the work and customers served during the training hours, a matrix was developed to create eight (8) mixed teams participating in four (4), half (½) day sessions over a six (6) month period.

SI International

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October 2005 - August 2006
Following September 11th 2001, Congress granted the Department of Defense the authority to implement a new civilian personnel system that would expedite the recruitment and selection process and hold employees accountable for their performance, necessitating a systematic approach for documenting performance expectations and performance results through a Pay for Performance system. This culminated in the National Security Personnel System (NSPS). As part of this initiative, Learning Everywhere® designed and delivered NSPS Performance Management training to approximately five thousand (5,000) civilian supervisors, employees and military personnel around the world. In addition to Writing Performance Expectations and Self Assessments, Rating and Rewarding Performance, Pay Pool Simulations, and departmental Coaching and training sessions, components of the curriculum also included Communication Challenges, Performance Conversations and Communication Power Tools.

Outward Bound/JP Morgan Chase

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May 2006 - August 2006
Learning Everywhere® has a strong commitment to community service based projects. Given the opportunity to participate in training facilitation of an orientation program for two hundred (200) recently graduated and newly hired, JP Morgan analysts, we were ready to lend our expertise. The program involved an Outward Bound project in Fort Tryon Park along the Henry Hudson Parkway in New York City. Through the use of Facilitative Leadership models, participants engaged in a full day “learn and serve project removing invasive plants from the park.

USAID /Office of Foreign Disaster Assistance (Encompass)

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August 2006 - August 2006
The USAID’s Office of Foreign Disaster Assistance (OFDA) was experiencing some significant team related issues. As a result, Learning Everywhere® was called in to provide a structure for facilitating an open dialogue and strategic planning initiative through a team development day. The theme was Communication and Collaboration through Teamwork and the learning objectives included Responding to Change, Effective Communication for Mutual Understanding, and the Opportunity of Conflict.

U.S. Peace Corps / Suriname

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June 2006 - June 2006
Learning Everywhere®’s principals have a long history with providing training facilitation to the U.S. Peace Corps. As a result, Learning Everywhere® was the first point of contact when the agency needed leadership in the development of a Train the Trainer program for Pre Service Host Country consultants in Suriname. As Peace Corps Trainees arrive in their country of service, they receive six to eight weeks of Technical, Cross Cultural, Language, Safety and Health training. As a means to immerse the trainees into the local culture, nationals from host countries are hired from a variety of backgrounds to facilitate these training components. Although they may have subject matter expertise, their experience with adult learning principles is often limited. In this instance, Learning Everywhere® designed and delivered an instructor led training program in the application of adult learning theory through the use of multi- dimensional experiential activities for these trainers.

Environmental Protection Agency (EPA)

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April 2006 - April 2006
It was determined by the EPA’s Office of Air and Radiation that a number of administrative staff, who was predominately minorities, was “stuck” in the GS classification pipeline. In an effort to enhance their career opportunities, Learning Every- where® was contracted to design, promote and facilitate a Professional Images training to develop skills to promote a positive professional image. Due to the nature of the work these participants were responsible for this training was delivered in two (2) half (½) day training sessions.

Student Sharing

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February 2006 - March 2006
This non-profit organization’s mission is to raise the awareness of young adults regarding civic matters that extended from their communities to places across the country. As a result of services previously provided by the North West Regional Education Laboratories and Learning Everywhere®, we were contacted by an AmeriCorps volunteer who had participated in one of the training sessions. The team at Student Sharing was struggling with Effective Communication. Therefore, Learning Everywhere® facilitated discussions on 1) strengths and limitations of individual styles; 2) heightening the awareness of preferred styles; 3) perceptions of others and how those perceptions could potentially impact success; 4) concept of how personal beliefs, values and opinions can influence feedback; 5) concept of observed behavior in performance; and 6) how the impact of that behavior can lead to the achievement of organizational mission and goals. Due to the success of this program, Learning Everywhere® was asked to return to help the group continue to build on the models that were introduced in this first session.

Professional Development Institute

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April 2001 - September 2005
Given that there are several principals at Learning Everywhere® who are licensed RE agents, we were able to lead the field ofinstructors tasked with designing and delivering original curriculums for Maryland certified real estate continuing education courses. Materials were designed for commercial and residential brokers and realtors for license renewals. Courses included both required and elective curriculums inDispute Mediation, Negotiations, and Prospecting.

Prince George’s County Housing and Community Development

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January 2005 - March 2005
The Prince George’s County Department of Housing and Community Development mission is to expand access to a broad range of quality housing, and to create safe, well planned, and attractive residential communities that enable families to become stable and self- sufficient through the Section 8 program. This mission is achieved through the daily operations, management and implementation of the programs. So when this group needed to conduct a strategic planning session, Learning Everywhere® was asked to provide facilitation services through the design and delivery of a Team-building program to generate a shared understanding of the team’s vision, to build appreciation and mutual respect for collective roles, and increase an understanding of the team’s work related to the organizational mission and goals.

U.S. Peace Corps Office of Staging

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December 1997 - September 2004
Since its founding in 1961, the Peace Corps has served in one hundred thirty-eight (138) developing countries, and nearly two hundred thousand (200,000) American citizens have served as Peace Corps Volunteers (PCVs). Currently there are approximately 9,000 Peace Corps Volunteers currently serving in seventy-five (75) countries worldwide. Prior to departure, PCVs participate in pre-departure orientation, known as a “Staging”, during which Learning Everywhere® has had the responsibility for planning and organizing the training groups around the country for volunteers serving around the world. This includes establishing the pace and tone for the entire event, in addition to conducting staff meetings and coordinating with appropriate in-country staff and country desk representatives.